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FAQ
When do tickets go on sale?
Tickets go on sale from Monday, September 9, 2024, until all tickets are sold out before the show.
Is there a ticket purchase limit?
You can buy up to 10 tickets per person. All ticket categories are subject to availability, so make sure to purchase yours before they sell out!
Is there an age limit?
There is no age limit for this festival. Tickets do not need to be purchased for children under the age of 3 years old.
What is the duration of the show?
Nykaaland is a 3-day immersive experience.
What do the different ticket categories include?

1-Day General Admission Pass - Friday

Grants access to the festival, workshops and masterclasses for any one day Does not grant access to the Masterclasses with Patrick Ta and Sofia Tilbury

1-Day General Admission Pass - Saturday

Grants access to the festival, workshops and masterclasses for any one day Does not grant access to the Masterclasses with Patrick Ta and Sofia Tilbury

1-Day General Admission Pass - Sunday

Grants access to the festival, workshops and masterclasses for any one day Does not grant access to the Masterclasses with Patrick Ta and Sofia Tilbury

3-Day General Admission Season Pass

Grants access to the festival, workshops and masterclasses for all event days Does not grant access to the Masterclasses with Patrick Ta and Sofia Tilbury The Official Nykaaland Enthusiast Hamper

3-Day VIP Season Pass

Grants access to the festival, workshops, and masterclasses for all event days

Does not grant access to the Masterclasses with Patrick Ta and Sofia Tilbury

Limited reserved first-row seating in all workshops & masterclasses except the headliner

Limited reserved space (on first-come-first-serve basis) near the stage during the headline music performance

Complimentary food & drinks worth INR 2,999

One glass of champagne to be served at the Foundation Zone

An exclusive and dedicated entry to the festival

An exclusive fast lane at the festival bars

Valet service for car parking

Exclusive AC washrooms

An exclusive branded shopping bag

An exclusive cloakroom to store all your goodies and shopping bags

Exclusive engagements & surprises at limited participating brand boroughs

5% discount at limited participating brand boroughs

Access to the Nykaaland Hype Parties

The Official Nykaaland VIP Hamper

Masterclass with Patrick Ta

Silver:

Grants access to the festival, workshops, and masterclasses for all event days

Guaranteed free-seating at the Masterclass with Patrick Ta within the Silver section

Seating is assigned on a first-come first-served basis within the Silver section

Complimentary coffee and pastries before the masterclass

Receive an official certificate after the masterclass

1 complimentary drink from any bar at the festival

The Official Nykaaland Professional Hamper

Gold:

Grants access to the festival, workshops, and masterclasses for all event days

Guaranteed free-seating at the Masterclass with Patrick Ta within the Gold section

Seating is assigned on a first-come first-served basis within the Gold section

Complimentary coffee and pastries before the masterclass

Receive an official certificate after the masterclass

1 complimentary drink from any bar at the festival

The Official Nykaaland Deluxe Professional Hamper

Diamond:

Grants access to the festival, workshops, and masterclasses for all event days

Guaranteed free-seating at the Masterclass with Patrick Ta within the Diamond section

Seating is assigned on a first-come first-served basis within the Diamond section

Opportunity to meet Patrick Ta after the masterclass

Complimentary coffee and pastries before the masterclass

Receive an official certificate after the masterclass

1 complimentary drink from any bar at the festival

The Official Nykaaland Ultimate Hamper

Masterclass with Sofia Tilbury

Silver:

Grants access to the festival, workshops, and masterclasses for all event days

Guaranteed free-seating at the Masterclass with Sofia Tilbury within the Silver section

Seating is assigned on a first-come first-served basis within the Silver section

Complimentary coffee and pastries before the masterclass

The Official Nykaaland Professional Hamper

Gold:

Grants access to the festival, workshops, and masterclasses for all event days

Guaranteed free-seating at the Masterclass with Sofia Tilbury within the Gold section

Seating is assigned on a first-come first-served basis within the Gold section

Complimentary coffee and pastries before the masterclass

The Official Nykaaland Deluxe Professional Hamper

Diamond:

Grants access to the festival, workshops, and masterclasses for all event days

Guaranteed free-seating at the Masterclass with Sofia Tilbury within the Diamond section

Seating is assigned on a first-come first-served basis within the Diamond section

Opportunity to meet Sofia Tilbury after the masterclass

Complimentary coffee and pastries before the masterclass

The Official Nykaaland Ultimate Hamper

Will I be able to switch my ticket to a different category?
No, tickets once purchased cannot be upgraded or changed.
Will I be able to leave the venue and come back?
Re-entry is permitted to season pass holders only. Single day pass holders will not be permitted re-entry.
Will tickets be available for sale on any other platform?
No, the official tickets will only be available for sale on BookMyShow. We strongly recommend that you don’t purchase tickets via any third party to avoid the possibility of counterfeit tickets.
How will I know my payment is confirmed?
You will receive an email confirmation mentioning your payment has been received.
How will I receive my tickets?
Your wristband will be delivered to the provided delivery address. Please do not misplace your wristband, as a replacement will not be provided.
Are there group bookings available?
For bookings regarding groups of 20 tickets and more please contact the Corporate Sales team at BookMyShow at corpsales@bookmyshow.com.
What time do doors open?

Friday, October 25, 2024: 4pm onwards

Saturday, October 26, 2024: 12pm onwards

Sunday, October 27, 2024: 12pm onwards

Is the venue air-conditioned?

This is a partially air-conditioned venue. The main exhibition, masterclass and workshop areas will be air-conditioned, while the music performance and food and beverage areas will be open-air.

Is this a seated show?
This is not a seated show.
Do you accommodate people with special needs?

Yes, we do accommodate people with special needs.

Please reach out to our Customer Experience Force for further information.

Do you accommodate pets at the show?
No, pets are not allowed at the venue during this show. However, we look forward to meeting your pets at one of our other pet friendly events!
Is photography permitted during the show?
Absolutely! Please make sure to tag us when you share your photos and videos on social media. Tag us on @bookmyshow.live & @nykaaland.
Do I need to be vaccinated to get into the venue?
In the best interest of your fellow fans and staff, we encourage everyone to follow COVID-19 protocols mandated by the local government. By purchasing a ticket to this show, you agree to abide by the health and safety measures in effect at the time of the event, which may include, but not be limited to, wearing masks, providing proof of vaccination status and / or providing proof of negative COVID-19 test.
What types of food and beverages will be available at the venues?
Fully stocked bars, restaurants and cafes will be available at the venue.
Will I be permitted to bring food and beverages from other establishments or from my home to the venues?
Unfortunately, food and beverages from any location outside of the venue will not be permitted.
Do I need to be vaccinated to get into the venue?
In the best interest of your fellow fans and staff, we encourage everyone to follow COVID-19 protocols mandated by the local government. By purchasing a ticket to this show, you agree to abide by the health and safety measures in effect at the time of the event, which may include, but not be limited to, wearing masks, providing proof of vaccination status and/or providing proof of negative COVID-19 test.
What types of food and beverages will be available at the venues?
Fully stocked bars will be available at every venue. Water and snacks will be available for purchase at every venue.
Will I be permitted to bring food and beverages from other establishments or from my home to the venues?
Unfortunately, food and beverages from any location outside of the venue will not be permitted.
Can I take my purchased food & beverages into the exhibition area?
Yes, you can take your food & beverages into the exhibition area.
Is smoking allowed at the show?
Smoking is only permitted in designating smoking areas. You are strongly encouraged to dispose of your cigarette waste responsibly using the bins provided.
Are handbags and backpacks allowed into the venue?
Yes, regular sized backpacks or small single compartment bags like sling bags, handbags, tote bags etc are allowed. Please avoid carrying large backpacks due to space constraints and general comfort throughout the show. Cloakroom facilities are only available to VIP ticket holders.
What else am I not allowed to bring to the venue?

Please keep in mind that your belongings will be searched before entering the venue.

Admission to the venue may be denied, and visitors may be ejected from the venue without any entitlement to a refund of the admission fee if the visitor engages in the following non-exhaustive list:

  • Refuses to be searched by security personnel.
  • Is under the influence of alcohol or drugs.
  • Is in the possession of, or is dealing in drugs.
  • Puts the lives of others at risk.
  • Damages or steals any of the infrastructure or inventory at the venue.
  • Is in possession of firearms.
  • Is in possession of any of the below prohibited items.
  • Any other reason deemed fit by the organiser.

The following items will be confiscated, or you will be asked to leave the premises.

  • Laptops, external hard drives and portable charging devices may not be permitted in the venues.
  • Large backpacks and bags with multiple pockets.
  • Sharp objects of any kind, such as: blades, knives, scissors, weapons, pocket knives, pepper spray, large chains or sharp jewellery.
  • Laser pens or pocket lasers.
  • Flammable items, such as: lighters, sky lanterns, fireworks, flares etc.
  • Narcotics or banned substances. The use and possession of drugs is completely forbidden. It is prohibited to deal drugs on the event premises. If such an infringement becomes apparent you will be removed from the event premises and handed over to the police.
  • Markers, pens or spray paint.
  • Food & beverages from establishments outside of the premises.
  • Unsealed cigarette packets or any kind of smoking device including vapes.
What happens if the event is cancelled?
You will be notified in advance via email and SMS and you will be issued a refund.
What if I can’t make it to the event?
Tickets, once purchased, are non-transferable or refundable with no exceptions.
Terms & Conditions
EVENT GUIDELINES
  • By accepting, holding or using a ticket, you acknowledge that you have read, understood, accepted and agreed to the full terms and conditions.
  • This ticket is issued according to the rules and regulations of the event organiser and the management of the venue and the ticketing company.
  • Each ticket is valid for 1 person only.
  • Ticket prices are subject to change at the sole discretion of the organiser.
  • Rights of admission are solely reserved with the organiser.
  • The organiser reserves the right to change the event date and time without prior intimation. In case of any rescheduling, you shall be notified via email.
  • All tickets are non-refundable, as stated in the terms and conditions agreed to prior to successfully completing any ticket purchase. 
  • The organiser, the venue and the ticketing company shall not be liable for any difficulties caused by an unauthorised copy or reproduction of this ticket. Except as set out herein, the ticket is non-refundable and cannot be exchanged, cancelled or returned once bought.
  • The event is subject to force majeure conditions.
  • The ticket fee is refundable in the event the performance is cancelled by the organiser. Any other fees in connection with the performance including parking fees, per ticket internet handling fee and per order processing fee shall be non-refundable.
  • The ticket is not valid for entry if the security features affixed on the ticket are tampered with.
  • The venue provides no parking facilities.
  • Your belongings may be searched on entry to the show for hazardous, flammable, explosive, poisonous, toxic, narcotic / hallucinatory and / or illegal materials (“Prohibited Items”). You consent to such searches and waive any related claims that may arise. If you elect not to consent to such searches, and / or are found in possession of Prohibited Items, you may be denied entry to the show without refund or compensation.
  • No bottles, cans, tins, bags, lighters, matches and flammable items, illegal or hazardous substances are allowed inside the venue.
  • A ticket holder grants the organiser the right to use, in perpetuity, all or any part of the recording of any tape made of the holder’s appearance on any channel for broadcast in any and all media globally and for advertising, publicity and promotion relating hereto.
  • The organiser shall not be responsible for any claims, demands, causes of action, injury, losses, liabilities and expenses resulting or arising as a result of the event or any part of it.
  • First aid / medical facilities will be provided, however, the organiser and the venue do not take any responsibility for any medical problems arising.
  • In accordance with the law, visitors aged under the legal permissible age limit are not permitted to purchase / sample alcoholic drinks.
  • The laws of the Republic of India will apply to these Terms and Conditions and courts of Mumbai will have exclusive jurisdiction in relation to the Terms and Conditions.
  • The views expressed by the artist either in course of their performance, or on their social media channels, or any third party channels and platforms, online or offline or otherwise (collectively, “Channels”), are solely their own and neither do they represent those of BookMyShow nor are they endorsed in any manner by BookMyShow, its associates and affiliates.
  • The organiser shall not be held liable or responsible for any violation of intellectual property rights that may arise out of any artist performance.
  • Your cooperation is solicited.
  • In order to maintain high quality of user experience, Bigtree may collect certain information (including but not limited to personally identifiable information) from you such as name, email address or telephone number at the time of booking / registration / payment. By agreeing to these Terms and Conditions, you hereby give your consent to Bigtree to collect, receive, possess, store, deal and handle all information as provided herein for its own purposes.
  • By registering yourself on BookMyShow, you hereby expressly agree to the above terms.
COVID SAFETY GUIDELINES
  • Owing to the recent conditions surrounding the COVID-19 pandemic, as a precondition to gaining access to the venue you are required to be vaccinated and may be required to display your COVID-19 certificate at the venue as per the various norms and regulations prevailing in the said state. The venue provider and governing authorities reserve the right to exclude any user from the venue if there are sufficient grounds to believe so for failure to abide by the protocols. You agree to exit without protest or refund. Users are required to check the restrictions as applicable in their state.
  • Use of masks is mandatory at all times and the visitors are required to maintain social distancing norms. The venue and Bigtree reserve the right to change / modify the Terms and Conditions.
  • This show is open and accessible only for persons that have been vaccinated against COVID-19. You may be asked to show the documentary proof or certificate of your COVID-19 vaccination at the venue. You agree to assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting COVID-19 or any other communicable disease or illness, or a bacteria, virus or other pathogen capable of causing a communicable disease or illness, whether occurring before, during, or after the show, however caused or contracted, and voluntarily waive all claims and potential claims against the organiser.
  • BookMyShow and the organiser reserve the right to refuse admission or to eject a ticket holder or visitor appearing to be intoxicated, under the influence of drugs, showing signs of COVID-19 including a high temperature or a persistent cough, refuses to wear a mask when required to do so, and / or is otherwise behaving dangerously or inappropriately, or for any other behaviour likely to cause damage, injury, and / or nuisance at the show.
  • Bigtree does not assume any responsibility with regards to any injury or complications due to COVID-19 accrued as a result of your participation.
  • The above guidelines are currently mandatory for Delhi / NCR, Maharashtra and Karnataka. 
  • These Terms and Conditions may vary depending on the state where the show is held and are subject to changes.
Privé Customer Coupon Code Guidelines
  • This coupon can only be redeemed on the BookMyShow website or app specifically for Nykaaland in Mumbai. The coupon cannot be directly redeemed at the Box Office.
  • This coupon is valid for redemption from 17th to 27th October 2024.
  • This coupon can only be used to avail 10% off up to Rs 1,000 per transaction towards Nykaaland in Mumbai.
  • This coupon can be used towards all ticket categories for Nykaaland in Mumbai.
  • This coupon can only be redeemed once per unique transaction.
  • The ticket purchased using this coupon cannot be refunded or transferred.
  • If lost or misused, this coupon cannot be replaced.
  • This coupon is void if resold.
  • In addition to these Terms & Conditions, this coupon is subject to BookMyShow’s general
  • Terms of Use and the Terms & Conditions mentioned on the Nykaaland, Mumbai event page.
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